CHAPTER 05 · RUN & IMPROVE
We Keep It Tuned and Expanding
AI deployments decay without tuning. We treat the reorder engine as continuous infrastructure, not a one-time install — the same review-and-adjust loop the buying team already runs on rebate terms.
WHAT THIS ACTUALLY CHANGED
The Stockouts Nobody Could Explain? Now They're Caught Before They Happen.
The judgment that used to live only in a veteran buyer's head — which SKUs really need a bigger cushion — is now captured, applied consistently across all three DCs, and getting sharper every week. That's the real change: not a dashboard, a reorder engine that gets a little smarter every single day.
BEFORE & AFTER
| Metric | Before | Now |
|---|---|---|
| AI systems running the network | 0 | 2 |
| Morning reorder review time | ~40 min, from spreadsheet | ~8 min, reviewed brief |
| Reorder-recommendation acceptance | — | 85% |
| Working capital freed | Untracked | ~$210K/week and rising |
| Supplier risk signals caught before PO | 0 | 5/week average |
THE ACCURACY CURVE
Reorder-recommendation acceptance, first 90 days
Buyer corrections and rejected recommendations get absorbed automatically — the engine gets sharper every week it runs.
Go-live
Cold start
Today
Trending up
WHAT WE MAINTAIN
Model updates
New model updates applied without disrupting a live buying cycle.
Supplier data feeds
OFAC, Federal Register, and delivery-performance sources kept current as they change, not guessed up front.
Second-wave workflows
Warehouse slotting and rebate reconciliation move from the plan to build as buyers prove out wave one.
Monthly
Buyer check-ins. Recommendation-threshold tuning. New pain points added to the list.
Quarterly
Business review with the VP of Operations. Wave 2 scoping. Fourth-DC rollout planning.
READY TO SCOPE YOUR ENGAGEMENT
Same Method, Applied to Your Operation
The roadmap session is the work that makes the ROI defensible — pain points, systems, and an owner on every line, mapped before we build anything.