CHAPTER 04 · TEAM VIEW
One System, a View Built for Each Role
What each role sees on day one. Same load and terminal data, a different lens for each. Click a role to switch.
WHAT EACH ROLE SEES ON DAY ONE
WHAT AGENTS HANDLED FOR YOU TODAY
DATA VIEW41
Load plans generated
36
Plans accepted as-is
3
HOS conflicts caught before dispatch
2
Fuel-stop overrides
A route, stop, and fuel plan used to take 20 minutes to build by hand. Now it's a 90-second review.
3 items need your judgment
HOS clock leaves a 40-minute margin on the proposed rest stop
Plan ready to accept or send back for a tighter stop
Fuel plan recommends a stop outside the preferred network
Price advantage flagged — confirm or override
Route confidence 79% due to a weather advisory on I-40
Reviewer sign-off requested before dispatch
WHAT AGENTS HANDLED FOR YOU TODAY
DATA VIEW2
Shift briefs reviewed
1
Staffing gaps flagged
1
Signals escalated
~8 min
Brief prep time
The shift-change brief used to be built from memory and a walk of the lot. Now it opens with the numbers already there.
2 items need your sign-off
Weekend fuel-island staffing gap needs a floater assigned
Store schedule has coverage to spare — confirm the move
Refrigeration energy anomaly needs a manual check
Confidence below auto-log threshold
WHAT AGENTS HANDLED FOR YOU TODAY
DATA VIEW6 / 6
Terminals reporting
1,240
Loads planned this week
4
Ambassadors active
88%
Plan acceptance rate
The weekly ops review used to start with 'whose numbers do we trust.' Now it starts with one board, same data every terminal sees.
1 item needs your approval
Wave 2 scoping ready — driver retention signals
Budget and timeline for sign-off before kickoff
THE FULL REPORT
A Full Day's Report
We feed the agent your company's own goals and priorities — not just floor data — so the report reads like it was written by someone who knows what leadership cares about this quarter.
Per-Load Route & Fuel Plan — Daily Dispatch Report
Network-wide · Tuesday, 6:00 AM shift · Auto-generated 5:40 AM · Reviewed by Dispatch Lead 5:55 AM
Headline Metrics
The same core metrics on every report, every day.
On-Time Delivery
94%
Target 96%
+1 pt vs. last week
Fuel Cost/Mile
$0.62
Target < $0.60
+$0.02 — network price spike
Driver Turnover
38%
Target < 30%
Trending down since Wave 2 testing
HOS Violations
2
Target 0
Both caught before dispatch
Executive Summary
All 6 terminals reported on time. A network fuel-price spike and one weekend staffing gap are the two items that need a decision before shift change — everything else is inside normal range. Nothing here needs an escalation before the 6:00 AM board.
6 / 6
Terminals reporting
3
Open items
0
Escalations
Normal
Network signals
Aligned to Your Strategic Priorities
Cut driver turnover — the single biggest cost nobody puts a number on
Every retention signal below is ranked by turnover-risk impact, not just schedule convenience.
Protect fuel margin on every load, not just the big ones
Every load's fuel plan is logged against the network price, so a 2% miss shows up before it compounds.
Make HOS compliance provable, not just assumed
Every dispatch decision is logged against the driver's actual clock, not a dispatcher's estimate.
Floor Strategy
Every issue, broken the same way every time — what happened, why, and what to do about it.
Load 4471 — Route & Fuel Plan
SIGNAL
Proposed fuel stop is 4 cents/gallon above the network-preferred option.
INSIGHT
Matches a pattern from the last network price update — the preferred vendor hasn't synced pricing yet, not a routing error.
ASK
Confirm the override to the network-preferred stop before dispatch.
Source: FleetIQ fuel-network price feed, Load 4471
Terminal 12 — Weekend Staffing Gap
SIGNAL
Fuel-island demand forecast running 22% above yesterday for Saturday PM.
INSIGHT
Matches a pattern seen on the last three long weekends — not a one-off spike.
ASK
Move a floater from the store schedule to fuel islands before the Saturday shift.
Source: TerminalIQ demand forecast, Terminal 12
Driver Cohort — Terminal 6
SIGNAL
Three risk signals in one week: two missed home-time windows, unassigned miles trending down.
INSIGHT
Matches the highest-confidence early-warning pattern in 18 months of exit-interview data.
ASK
Restore the home-time window next scheduling cycle — the single highest-impact intervention available.
Source: Driver retention signal model, Terminal 6 cohort
Load 4483 — HOS Clock
SIGNAL
Proposed rest stop leaves a 40-minute margin against the driver's HOS clock.
INSIGHT
Below the plant's 60-minute safety buffer — tight enough to flag even though it's technically compliant.
ASK
Confirm the tighter margin or reroute to a stop with more buffer.
Source: ELD clock + FleetIQ rest-plan log, Load 4471
Everything monitored, at a glance
Terminal 6
Driver retention risk · 1 cohort flagged
Terminal 12
Weekend staffing · 22% demand spike
Route Corridor I-40
Weather advisory · 79% route confidence
Network fuel pricing
Preferred vendor sync · +$0.02/gal
Front-Office Signals
The report doesn't stop at the floor — same daily cadence, further up the business.
Fuel hedge position
62% of Q3 volume locked
Inside normal range.
Recruiting pipeline
14 candidates active
Slightly below the 20-candidate target — flagged for HR, not urgent.
Maintenance reserve
$620K
Trending flat week over week.
How This Compares
| Metric | This operation | Peer benchmark | Source |
|---|---|---|---|
| On-time delivery | 94% | 91% | ATA fleet benchmark index |
| Driver turnover (annualized) | 38% | 44% | ATA driver turnover survey |
Recommended Actions Today
Every line above cites its source — a specific log, price feed, or benchmark table, not a summary of a summary. If we can't show where a number came from, we consider that a bug.
UP NEXT · RUN & IMPROVE