Privacy Policy

Overview

BlackArc Industrial respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. We keep it simple because we believe privacy policies should be readable.

Information We Collect

Information you provide: When you contact us, schedule a call, or engage our services, we collect the information you provide — typically your name, email address, company name, role, and details about your operation that are relevant to the conversation.

Website usage: We may collect standard web analytics data including pages visited, time on site, referral source, and general location (country/region). We do not use invasive tracking, fingerprinting, or cross-site tracking.

Client engagement data: During service delivery, we may access client systems and data as outlined in the Statement of Work. This data is handled according to the confidentiality and data handling terms of our engagement agreement.

How We Use Information

• To respond to your inquiries and schedule conversations.
• To deliver the services outlined in our engagement agreements.
• To improve our website and understand how visitors use it.
• To send relevant communications if you've opted in (you can opt out at any time).

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. For client engagements, we follow the security policies and access controls established by your organization.

Data Retention

We retain contact information for as long as we have a business relationship or legitimate interest in communicating with you. Client engagement data is handled according to the terms of each engagement and is deleted or returned upon completion unless otherwise agreed. You may request deletion of your information at any time.

Third-Party Services

Our website may use third-party services for analytics, scheduling, and communication. These services have their own privacy policies. We select providers that align with our commitment to privacy and do not use services that engage in invasive tracking.

Cookies

Our website uses minimal cookies necessary for site functionality. We do not use advertising cookies or cross-site tracking cookies. Analytics cookies, if used, collect aggregate usage data only.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of any marketing communications.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@blackarcindustrial.com.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes take effect when posted to this page. We will not materially reduce your rights under this policy without providing notice.

Contact

Questions or concerns about this privacy policy can be directed to hello@blackarcindustrial.com.